Privacy Policy

Last Updated: August 18th 2020

This Privacy Policy explains how Educators Thriving collects, uses, discloses, and otherwise processes personal information in connection with our Service. Capitalized terms that are used but not defined in this Privacy Policy have the meaning set forth in our Terms of Service.


What is Personal Information?


When we use the term “personal information” in this Privacy Policy, we mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to you. It does not include aggregated or deidentified information that is maintained in a form that is not reasonably capable of being associated with or linked to you.


Our Collection of Personal Information


From the first moment you interact with us, we are collecting personal information about you. Sometimes we collect personal information automatically when you interact with our services and sometimes we collect the personal information directly from you. At times, we may collect personal information about you from other sources and third parties, even before our first direct interaction.


Personal Information You Provide


We collect the following personal information you provide in connection with our Service:

  • Contact Information, including your name, e-mail address, phone number, academic affiliation, mailing address and country of residence;

  • Account Information, such as username, password, and a profile picture that you provide to us.

  • Audio and Video Recordings, such as audio or video recordings you share with us in connection with our Service and other information you provide to us voluntarily.

  • Well-Being Information. In some circumstances, we may ask you to share information about your physical and mental health, such as information relating to depression, anxiety, burnout and resilience. You are not obligated to disclose any such information that you prefer not share.

  • Other User Content, such as personal information included in survey responses, written content, images and video you submit when you use our Service. 

  • Comments and Opinions that you submit when you contact us; and

  • Marketing and Communications Preferences, such as your preferences for receiving marketing communications from us.

  • Payment Information that you provide to us. 


Personal Information Automatically Collected


As is true of most digital platforms, we collect certain personal information automatically when you visit our online Services, including:

  • Log File Data, including your internet protocol (IP) address, operating system, browser type, browser id, date/time of visit, and pages visited.

  • Analytics Data, including the electronic path you take to our Service, through our Service and when exiting our Service, as well as your usage and activity on our Service, such as the links and object you view, click or otherwise interact with.

  • Location Data, including your general geographic location based on your IP address.

We may collect this information through a variety of tracking technologies, including cookies, web beacons, file information and similar technology (collectively, “tracking technologies”). We may collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends for the Service and to understand more about the demographics of our users. Although we do our best to honor the privacy preferences of our users, we are unable to respond to Do Not Track signals set by your browser at this time.


We use or may use the data collected through tracking technologies to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the site; (b) provide custom, personalized content and information, including targeted content and advertising; (c) identify you across multiple devices; (d) provide and monitor the effectiveness of our Service; (e) monitor aggregate metrics such as total number of visitors, traffic, usage, and demographic patterns on our website; (f) diagnose or fix technology problems; and (g) otherwise to plan for and enhance our Service.


If you would prefer not to accept cookies, most browsers will allow you to: (i) change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it; (ii) disable existing cookies; or (iii) set your browser to automatically reject cookies. Please note that doing so may negatively impact your experience using the Service, as some features and services on our Service may not work properly. Depending on how you access our Service, you may not be able to delete or block all cookies. You may also set your e-mail options to prevent the automatic downloading of images that may contain technologies that would allow us to know whether you have accessed our e-mail and performed certain functions with it. 


Personal Information from Other Sources and Third Parties


We also obtain personal information from other sources, which we often combine with personal information we collect either automatically or directly from you. 


We receive the same categories of personal information as described above from the following sources and third parties:

 

  • Information provided by our academic and business partners. Our academic and business partners provide us with some personal information in connection with our performance of the Service.

  • Information we receive from authentication services you connect to the Service. Some parts of the Service may allow you to login through a third party social network or authentication service such as Google. These services will authenticate your identity and provide you the option to share certain personal information with us, which could include your name, email address, address book and contacts, or other information. The data we receive is dependent on that third party’s policies and your privacy settings on that third-party site.

  • Information provided by others. From time to time, we may receive information about you from third parties and other users. For example, we may obtain information from our marketing partners or from third parties to enhance or supplement our existing user information. We may also collect information about you that is publicly available. We may combine this information with the information we collect from you directly.

  • Information provided by our affiliates. We may receive information about you from our affiliates so that information you provide to one company may be used by another company to provide you Services, communicate with you or provide you advertisements or other personalized content.


Our Use of Personal Information


We use personal information we collect to: 

  • Register and authenticate you: we use your personal information to allow you to register for the Service and update your profile information.

  • Provide the Service: we use your personal information to provide you with the Service and to customize the user experience.

  • Create aggregated and deidentified data: we create aggregated and deidentified personal information that is not reasonably capable of being associated with specific individuals for research and development purposes in connection with our Services. We use reasonable efforts not to share particularly sensitive personal information except as is necessary to provide the Service.

  • Monitor the performance of and improve the Service: we use your personal information to measure the performance of the Service, fix issues, improve and otherwise develop the features and functionalities of the Service, and to test and develop new products and services.

  • Communicate with you and deal with complaints: we use your personal information to address any comments or complaints you submit to us, as well as to send you communications relating to the Service. 

  • Send you marketing materials, including newsletters and other marketing communications.

  • Maintain the safety and security of the Service: we use your personal information to detect and prevent fraud, abuse or other harmful activities, diagnose and fix technology problems, conduct security investigations and risk assessments, and improve and enforce our security measures.

  • Legal and regulatory requirements and proceedings: we use your personal information in connection with legal and regulatory proceedings and requirements, including the defense of legal claims, compliance with reporting obligations, and compliance with applicable laws.

  • Enforce our rights: we may use your personal information to monitor, investigate, prevent and/or mitigate violations of our terms of use as well as enforce our agreements with third parties and business partners.


If you choose to contact us, we may need additional information to fulfill your request or respond to your inquiry. We may provide additional privacy disclosures where the scope of the inquiry/request and/or personal information we require fall outside the scope of this Privacy Policy. In that case, the additional privacy disclosures will govern how we may process the information you provide at that time. 


Our Disclosure of Personal Information


We disclose personal information in the following ways: 

 

  • Within the Educators Thriving organization: We may disclose personal information to Educators Thriving’s personnel and to our legal affiliates for purposes and uses that are consistent with this Privacy Policy.  For example, we may disclose your contact information to process and fulfill your order or to facilitate communication between you and your teaching fellow. 

  • To our academic partners and business affiliates: We may disclose personal information to our academic partners, including Teachers College of San Joaquin, school districts we work with, philanthropic institutions and the organizations that provide us with funding.

  • Service providers and advisors: We may share your personal information with third party vendors and other service providers that perform services for us or on our behalf, which may include mailing, email or chat services, payment processing, marketing services, fraud prevention, web hosting, providing professional services, such as legal and accounting services, or providing analytic services. 

  • The public: When you provide an evaluation of the Service, your information may be displayed on our Service. 

  • Business Transaction or Reorganization: We may take part in or be involved with certain transactions, such as a merger, acquisition, joint venture, or financing or asset sale. We may disclose personal information to a third party during negotiation of, in connection with or as an asset in such a transaction. Personal information may also be disclosed in the event of insolvency, bankruptcy, or receivership.

  • Legal Obligations and Rights:

    • in connection with the establishment, exercise, or defense of legal claims; 

    • to comply with laws or to respond to lawful requests and legal process; 

    • to protect the rights and property of us, our agents, customers, and others, including to enforce our agreements, policies, and terms of use;

    • to detect, suppress, or prevent fraud; 

    • to reduce credit risk and collect debts owed to us; 

    • to protect the health and safety of us, our customers, or any person; or 

    • as otherwise required by applicable law.

  • Consent:  We may disclose personal information about you to certain other third parties with your consent. 


Children’s Personal Information


Our Service is not directed to, and we do not intend to, or knowingly, collect or solicit personal information from children under the age of 13. If you are under the age of 13, please do not use our websites or online services or otherwise provide us with any personal information either directly or by other means. If a child under the age of 13 has provided personal information to us, we encourage the child’s parent or guardian to contact us to request that we remove the personal information from our systems. If we learn that any personal information we collect has been provided by a child under the age of 13, we will promptly delete that personal information.


Third-Party Websites


Our Service may include links to third-party websites, plug-ins and applications. Except where we post, link to or expressly adopt or refer to this Privacy Policy, this Privacy Policy does not apply to, and we are not responsible for, any personal information practices of third-party websites and online services or the practices of other third parties. To learn about the personal information practices of third parties, please visit their respective Privacy Policies. 


Updates to This Privacy Policy


We will update this Privacy Policy from time to time. When we make changes to this Privacy Policy, we will change the "Last Updated" date at the beginning of this Privacy Policy. If we make material changes to this Privacy Policy, we will notify you by email to your registered email address, by prominent posting on this website or our online services, or through other appropriate communication channels. All changes shall be effective from the date of publication unless otherwise provided.


Contact Us


If you have any questions or requests in connection with this Privacy Policy or other privacy-related matters, please send an email to hello@educatorsthriving.com. 


Alternatively, inquiries may be addressed to:


Educators Thriving
4719 Quail Lakes Dr
Suite G #3036
Stockton, CA 95207

© 2020 Educators Thriving